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Header issues - rendering incorrectly

Thursday 22nd October 2009 09:05am 1
A M
A M
1 Posts
Is anyone else having isses with headers?

Since the outage, I've noticed Newtork Designer isn't functioning correctly.

I wanted to add a seasonal header to my (premium) site and uploaded a new graphic, the same type and dimensions as my existing header, which was set at full width.

The network designer preview went pretty wrong and I foolishly pressed the save button and went to have a look at my site - the new header started to display at full width, then displayed again at page width, then repeated under these two - and looked pretty bad.

I immediately re-uploaded the original header and it displayed incorrectly too.

I put up the seasonal one again and left it there.

Bunch of e-mails to support and it was "fixed" - only they'd set it to page width instead. I saw a repeat under it, so knew it wasn't fixed and reset it to full width again. Same problem.

I've set it back to page width again as it looks slightly less like a badly broken site until this is fixed.

Sent off another email and support seems to have forgotten previous correspondance and thinks I must be using an old browser.

I've tried in Firefox, ie8, ie7, ie6, chrome, aol - same result in each, so I'm assuming the error is in th code generated by the Network Designer.

So if anyone else has tried updating their header since the outage, I'd be keen to hear how you've got on.

Cheers
Al

p.s: another site i'm trialing with social go is working fine, using the same header...
Thursday 22nd October 2009 08:46pm 2
Ryan F
Ryan F
248 Posts
The image your using is way to wide. The default width of the header is 985px.

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