SocialGO Owners

Hello networkers!

Join Alex & Will this Thursday for a LIVE and hands on Q&A session. We'll be covering NEW SocialGO features as well as answering any questions you may have about how to do something on your network.

The workshop will be held on Thursday, November 5, 2009 at 5 p.m GMT (12 p.m. EST, 9 a.m. PDT). Come armed with questions and prepare yourself to be amazed by the many cool feaures we have in store for you.

If you would like to register for an update/reminder about this workshop on the day as well as be informed about upcoming workshops then simply fill in the form available at this link.

Alternatively, you can go directly to the workshop on the day (15 minutes before it starts) by clicking this link.

If you have any questions you would like us to cover in the workshop, feel free to mail us in advance at support@socialgo.com

We look forward to talking with you on Thursday!

The SocialGO Team

Good day, SocialGO Networkers!

We’re ecstatic to announce that you have more ways than ever to handle your subscriptions with the new Member Billing 2.0! Combined with using your Member Levels, you now have the ability to charge people to access premium areas of your site, like your Videos tab. This is a superb way to generate serious revenue and to up sell your members from a Free plan to a paid one. Amazingly, the new system supports free trials, so you can easily offer motivation for people to ‘try it before they buy it’, and it also supports multiple billing providers and accepts more forms of currency than ever before.

First, if you haven’t defined your member levels already, you will need to go to the Member Manager section and do this. You are free to create an unlimited number of levels and to name them whatever you wish. In this example, we’ve used 2 levels - ‘Free’ and ‘Paid’. For instructions on how to create your member levels, please click here.

If you already have Member Billing, you will need to click the 'Upgrade' button in your 'Membership Billing' area.

Now choose the payment details for the 'Paid' level of membership - in this example, we've created a $10.00 monthly fee and added a 30 day free trial. If you were to choose 'Private' for any level, this will ensure the level/plan is unavailable during sign-up and can only be offered and assigned by the network owner manually.

Now you should assign the member levels to the tabs and pages of your network. In this example, we've restricted the access of the Photos tab to 'Paid' members only. You can allow any number of levels to access a tab.

You will see below the results of what is seen during the sign-up process.
Note the paid subscription has '(30 days trial)' beside it to reflect the trial period. We will soon update the text to '30 Days Free Trial' to avoid any confusion.

Videos tab - currently, the system will limit access to the tab but not to the actual video. You will need to disable the Members tab to prevent the viewing of videos to levels that should not have access to them. This is a temporary measure as it will be possible to limit the Video tab's content, without sacrificing another tab, in approximately 2 weeks.

If you have any questions or feedback, as always, let us know by emailing support@socialgo.com.

The genius folk at Widget Laboratory are really turning them out - professional and highly functional widgets that add power and steam to your networks.

The newest widgets include TabDoctor, FootDoctor, LabAffiliate, and LabArcade V2. Click the photo icons to be taken to a video example.

If you have ever wanted to purchase a plan and make your payments via PayPal, now you can - we've added PayPal as an accepted form of payment. Feel free to update your payment information via your Admin Center or to use the PayPal option to upgrade your plan!

Want to learn more about our Concierge plan, the ultimate plan where we do the work for you and offer personalized support? Then join Will & Alex on Thursday, September 10, 2009 at 5:00 p.m. GMT (12:00 p.m. EST, 9:00 a.m. PDT) for a live demonstration of this fantastic, increasingly popular plan.

If you would like to reserve a space in this workshop, please email support@socialgo.com. If you would like to receive information on upcoming workshops, please click this link and enter the required details.

We look forward to seeing you there and answering any questions you have relevant to the topic!

Hello, Network Owners!

This week's release is full of fixes - ten to be exact! They range from things that were likely noticeable to most to things that only affected a few, and we’re pleased to announce you and your members should see noticeable improvement in various areas:

• Notification count issues should now be resolved. The notifications were put out of synch by some speed optimizations in the previous deploy, but this should now be resolved.

• Owners should now be able to delete multiple photos on other users' profiles.

• Full-size photos are now being stored on upload alowing products like LabSlide to get larger images from here forward.

• Placing a Break in a blog that contained complex HTML was causing it to break the alignment of the magazine tab. This has now been resolved. All tags are now automatically closed.

• For large forum posts, the View link in the Homepage Widget was taking you past the end of the last page. This has now been resolved and will correctly take you to the correct post.

• SocialGO Legacy Chat has been removed. Free sites automatically get WHO-IM and Premium sites can add the Video Chat Widget for free.

• Public profiles are now accessible when the Layout Manager is enabled.

• The Top Groups ordering is now correct. It is ordering by most popular.

• Custom HTML widgets in the sidebar now follow sidebar visual styling.

As noted in the previous update, The Theme Store is also up and running for SocialGO networks. You can go and preview the themes at http://my.socialgo.com/ before you buy one for your network.

Thanks to all who have reported any issues with your networks and for your flexibility during this period. If you wish to report any discrepancies, please email us at support@socialgo.com

There are many exciting front-end features to be released in the near future, so stay tuned!

Join Will and Alex on Friday, July 3 at 5:30 p.m. GMT (12:30 p.m. EST, 9:30 a.m. PDT) for a demo of the SocialGO Premium plan.

Watch how you can transform your network into something unique and on brand to your vision with the Layout Manager, and how you can turn your network into a potential money-maker by placing advertisement code and optional extra features such as White Label and Member Billing on your site. The customization and revenue possibilities of a Premium network are vast, and we will provide you with a comprehensive overview on how to get started with it.

This workshop will be of interest to potential Premium users as well as existing ones as you may learn a thing or 2 you didn't know was possible.

If you would like to reserve a space in this workshop, please email us at support@socialgo.com. If you would like information on all upcoming workshops, then please visit this link and add your details.

It will be nice to see you there!

The updates are plentiful in this week's release - we're thrilled to announce network owners and users will see a noticeable to great improvement in a number of areas:

• Ical Export has been fixed in the Events section.
• A text limit has been implemented in text fields to avoid your entered text from being truncated.
• The Birthday widget will now display the current day's birthdays as well.
• You can now view all of a group's events no matter how long the list.
• Your network will now resolve at / without redirecting to your custom homepage - this means you can authenticate Google Webmaster Tools, and it also helps with CEO.
• The Message All Members function has been increased to one message per day.
• Custom CSS (head code) has been extended to the quick-help page so your styles will apply there.
• Numerous Layout Manager issues have been fixed.

Next week's updates are set to include:

• The ability to disable all stylesheets on your network - this applies to both the structure and colors.
• The ability to move the sidebar from the left hand side to the right hand side.
• An updated news section.

We offer our gratitude to all our users whose feedback has been invaluable to the improvement of the SocialGO Network. If you notice any discrepancies or have a suggestion on how to improve upon something, please email us at support@socialgo.com, and we’ll investigate the issue as soon as possible.

The improvements will continue to grow with each new deploy. Stay tuned for The Widget Store - your one-stop shop for all the widgets you may need to amplify, enhance, and personalize your network - coming to you in the near future!

If you want to improve the volume and quality of traffic to your site via search engines, then join Will, Alex, and special guest Niall this Thursday, April 23 at 6 p.m. GMT (1 p.m. EST, 11:00 a.m. PDT) to learn how.

Niall, an expert in Search Engine Optimization (SEO), will join us live from New York to exclusively give SocialGO owners invaluable advice and instruction on how to optimize website traffic through search engines and various other avenues. Feel free to ask any questions relevant to the topic during the Q&A portion of the workshop.

To register for upcoming workshops, please click this link and submit your details. If you're interested in participating in this workshop, please email workshops@socialgo.com to reserve a spot.

As always, we look forward to seeing you there!