SocialGO Owners

We pushed a new release this week which fixed up further outstanding issues with the networks including :

• You can now delete photos, videos and music
• Video thumbnails can now be set for embedded videos and uploaded videos
• Admin reset password issue has been resolved
• News widget has been restored to the homepage
• Large file uploads where experiancing a problem with the last bit of the file which was causing photo, video and music uploads to fail for some of our users. This has been resolved
• 18+ Warning should now appear less regularly
• The WYSIWYG editor has been restored in the admin system for owners to add code

We are getting ready to announce our pricing plans and structure going forward which we will post on this blog shortly and have been working to get the service ready for that.

Thanks Alex :)

<table id="welcome-page" class="clearfix content-box" border="0"> <thead> <tr> <th style="padding:15px;text-align:left;" mce_style="padding:15px;text-align:left;" colspan="3"> Welcome to SocialGO Owners </th> </tr> </thead> <tbody> <tr> <td id="welcome-left" class="six content-box"> <img src="http://static.socialgo.com/cache/8/image/369.jpg" mce_src="http://static.socialgo.com/cache/8/image/369.jpg" border="0" width="350"> <p> A network for anyone who runs or is interested in running a SocialGO community </p> </td> <td class="six content-box"> <table id="welcome-list" border="0"> <thead> <tr> <th colspan="2"> Not a member? Sign Up... </th> </tr> </thead> <tbody> <tr> <td style="padding: 10px 10px 5px 5px;" mce_style="padding: 10px 10px 5px 5px;" width="24"> <img src="http://static.socialgo.com/icons/24/28.png" mce_src="http://static.socialgo.com/icons/24/28.png" border="0" height="24" width="24"> </td> <td style="vertical-align: middle;" mce_style="vertical-align: middle;"> Create and customise a profile.... </td> </tr> <tr> <td style="padding: 10px 10px 5px 5px;" mce_style="padding: 10px 10px 5px 5px;" width="24"> <img src="http://static.socialgo.com/icons/24/50.png" mce_src="http://static.socialgo.com/icons/24/50.png" border="0" height="24" width="24"> </td> <td style="vertical-align: middle;" mce_style="vertical-align: middle;"> Join groups and plan events with other members </td> </tr> <tr> <td style="padding: 10px 10px 5px 5px;" mce_style="padding: 10px 10px 5px 5px;" width="24"> <img src="http://static.socialgo.com/icons/24/104.png" mce_src="http://static.socialgo.com/icons/24/104.png" border="0" height="24" width="24"> </td> <td style="vertical-align: middle;" mce_style="vertical-align: middle;"> Keep updated with your group or event's activity </td> </tr> <tr> <td style="padding: 10px 10px 5px 5px;" mce_style="padding: 10px 10px 5px 5px;" width="24"> <img src="http://static.socialgo.com/icons/24/97.png" mce_src="http://static.socialgo.com/icons/24/97.png" border="0" height="24" width="24"> </td> <td style="vertical-align: middle;" mce_style="vertical-align: middle;"> Message, broadcast and IM with other members </td> </tr> <tr> <td style="padding: 10px 10px 5px 5px;" mce_style="padding: 10px 10px 5px 5px;" width="24"> <img src="http://static.socialgo.com/icons/24/90.png" mce_src="http://static.socialgo.com/icons/24/90.png" border="0" height="24" width="24"> </td> <td style="vertical-align: middle;" mce_style="vertical-align: middle;"> Share photos and music with other members </td> </tr> <tr> <td style="padding: 10px 10px 5px 5px;" mce_style="padding: 10px 10px 5px 5px;" width="24"> <img src="http://static.socialgo.com/icons/24/73.png" mce_src="http://static.socialgo.com/icons/24/73.png" border="0" height="24" width="24"> </td> <td style="vertical-align: middle;" mce_style="vertical-align: middle;"> Get talking in the forums </td> </tr> <tr class="button"> <td style="text-align: center;" mce_style="text-align: center;" colspan="2"> <div class="buttons" style="font-size: 18px; padding: 15px 10px; margin-left: 10px;" mce_style="font-size: 18px; padding: 15px 10px; margin-left: 10px;"> <a href="/sign_up.html" mce_href="/sign_up.html" title="Click here to Sign Up Now!">Click here to Sign Up Now!</a> </div> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table>

1. Click on 'Add new blog' in the sidebar


2. Add your page content (i.e. your text which you can format, images using 'Add image' and create links), using the tools in the Tiny MCE

3. Click the 'HTML' button once you've added all your content


4. Copy and paste the contents of the pop up window - this is your HTML code
 
5. Paste this code in to the 'Edit Page Content' section of tab you wish to edit.



 6. Save your changes, and you will have updated your tab's content!
 

Hi All,

This blog is aimed at the Foreign Language Network Owners of SocialGO.com who have put the time and effort into customising the language of their site.

Firstly, the changes you have previously made to your languages are safe and I recommend that you always "Export" (e) a copy of any changes you make as a backup.

Due to the high load of recent weeks, your custom language settings had to be disabled. This was to ensure quality of service and allow us a bit of time (amongst the many other things); to establish a plan for SocialGO.com languages.

For current SocialGO.com Foreign Language Network Owners, who have already modified their language settings:

1. Export (e) a copy of your current language settings.
2. Select your language from the drop-down (a) on the import language page; and click "Change Default Language" (b) - fig 1.0.
3. Check your site; it should now be using your original language values.
4. Delete the old export on your computer that you made at 1) and export the Updated settings for your records again.

 

For New SocialGO.com Foreign Language Network Owners:

1. Select your language from the drop-down (a) on the import language page; and click "Change Default Language" (b) - fig 1.0.
2. Search for the text you want to change back on the main language page and update the values. These changes should be visible on your network.

 

Important note: We are currently trying to get more sections "Internationalised" and will let you know when new text values can be modified via this blog.

UPDATE : 7:20PM - This is working at the moment. Please ignore this post.

Hi All,

We have had to pause message all members temporary while we do some optimzation work on the mail system.  It will be reinstated soon.

In the meantime you can still submit messages, but they might not be sent for a few days.

Stivi

 

Hello SocialGOers!

A very good Thursday evening to your all from SocialGO HQ. I am pleased to report that today's release has gone up and has fixed/improved the following areas : 

• Video, video, video!
  We have rolled out a our new, faster, video encoding system which will see your videos being delivered better than ever before. No more long waits, no more encoding failures, no more upload problems. Vista users will now be able to upload without a problem too. Give it a whirl! :)
• Search is now back in action including geographic searching under advanced search. 
• Simple uploader has been extended to music for Vista users still experiencing the IO Error  
• Language issues have been resolved.
• Event attendees listing now displays accurate member listing information.
• Message all members is back in action.
• Vista contact importer issue is resolved.
• You can now put your network into offline mode and access with your key.  
• The API has been migrated with the improvements up and running.
• Forgot password is now displaying correct help throughout.
• Members can now be approved from within the network.
• Scrolling through photos now works better. 
• Owners' now can delete multiple photos.  
• The redirect loop issue for custom content pages has been resolved. 
• Lot's and lots of other improvements as well!

So the update train is rolling and we will be pushing another big update this time next week. We also have our pricing announcement coming and another major upgrade to our infrastructure coming online. 

The next few weeks are going to the most exciting on SocialGO yet. We have got some great and surprising things planned to help you build fantastic, profitable networks on this platform in 2009. Thanks for all of your support during BETA and stay glued to this blog for more updates. 

Thanks guys!
Alex :)  

Hi guys, 

Today we updated our video processor and videos have begun processing again. This is intermediary step between now and this Friday's release so there are still a few problems :

a) Certain video formats are not encoding properly. 3GP are turning into very short videos, sometimes 1 second in length. This represents about 8% of videos on networks. If you find these videos on your network, please delete them.

b) Thumbnails are not appearing. They will retrospectively appear in this Friday's release so you can either upload one now or wait until Friday.

There is still a larger update happening this Friday which will see many major issues fixed including search, language, custom content page problems and of course video.

We realize video has been less than great during the past few weeks and appreciate you and your members patience during this time. 

Cheers
Alex :)

 

The SocialGO team has been working hard to get the system ready to come out of BETA. Yesterday we pushed a release which fixed up the following issues :

1. Online members now displays properly. People will be taken offline if they are inactive for 3 minutes.
2. Upgrade to the chat system which was denying connections in some browsers
3. The first in a 2 part fix for Windows Vista customers who where having problems uploading to our servers. More on this later....
4. Owners can now edit and remove blogs
5. Birthdays are now displaying correctly on peoples profiles
6. 18+ Networks splash pages now allow them access directly to sub-pages without taking them back to the homepage
7. Magazine articles now appear straight away in the Magazine  
8. The Birthday widget has been fixed
9. Removed photos will now be ignored from the custom avatar folder
10. Setting your profile photo for groups and events has been made more reliable 
11. A bug with inviting friends to join an event or group has been fixed
12. A bug with inviting friends to join a network has been fixed
13. Several other issues as mentioned elsewhere...

So that is a few things ticked off the list. We have also made some big under the bonnet changes to the platform to improve speed at peek times and are preparing for a doubling of our infrastructure over the next few weeks.

So smoke is already pouring our of the team's keyboards here in Shoreditch, working on the next release which is coming out end of next week which will see a number of issues resolved including -

1. Reinstating the Message All Members feature from the admin system 
2. A replacement video system which will offer higher quality and faster streaming for all users. Vista users will see much faster uploads too for both Videos and Photos as a result 
3. Search will be made available to all networks again 
4. The network owner will be able to approve members from the members section. (Currently it can be done from the admin system only)
5. & quite a few more as well! TBA

 

Releases are being pushed weekly now and we will be communicating with people about which issues they can expect from each release at a minimum. 

You can expect to see a rapid improvement of your service over the next few weeks as we push updates and scale infrastructure. Thanks for all of your feedback, comments and support during this phase. We understand that many network owners have had a difficult time in the past few weeks and rest assured that we are committed to making SocialGO the perfect home for your online community. 

Alex