SocialGO Owners

1. AOL v9.0

You can ensure that your 'Forgotten Password' email is delivered to your Inbox by adding 'alerts@socialgo.com' to your 'People I Know' list:

• Open a password reset email from SocialGO
• Click the Add Address button on the right side to add 'alerts@socialgo.com' to your 'People I know' list

2. Hotmail

You can ensure that your 'Forgotten Password' email is delivered to your Inbox by adding 'alerts@socialgo.com' to your Safe List:

• Log on and click the Mail tab to get into your mailbox
• Click Options - located at the top right, next to Help
• Click Junk E-mail Protection
• Select Safe List
• In the space provided, enter 'alerts@socialgo.com'
• Click Add
• When you see the address entered in the Safe List box, click OK

3. MSN v9.0

You can ensure that your 'Forgotten Password' email is delivered to your Inbox by adding 'alerts@socialgo.com' to your Safe list:

• Open a password reset email from SocialGO
• Click on Settings: E-mail|Junk E-mail - located at the bottom left of the screen.
• On the e-mail settings screen, click Junk E-Mail Guard
• Select Safe List
• In the space provided under Add people to the safe list, enter 'alerts@socialgo.com'
• Click Add

4. Yahoo!

You can ensure that your 'Forgotten Password' email is delivered to your Inbox (not the Bulk Mail Folder) by instructing Yahoo to filter it into your Inbox.

• Open your Yahoo mailbox
• Click Mail Options
• Click Filters
• Next, click Add Filter
• In the top row, labeled From header, make sure 'contains' is selected in the pull down menu
• Click in the text box next to the pull-down menu, then enter 'alerts@socialgo.com'
• At the bottom, where it says 'Move the message to:', select Inbox from the pull down menu
• Click the Add Filter button again

If you still have trouble with Yahoo mail check also check under mail options-spam filter to ensure that messages marked 'spam' are not immediately deleted. If this is the case you will never see them.
5. Gmail 

Make sure you've added 'alerts@socialgo.com' to your Contacts list.