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Member Password Reset: A Step-by-step Guide
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by - Go to your network URL, appended with /forgot_password.html (i.e. http://owners.socialgo.com/forgot_password.html)
- Enter your registered e-mail address and press 'Reset
Password'. You will see this on the screen:
- Check your inbox for an e-mail from "alerts@socialgo.com"
titled "Password reset for
". - Click the link in the e-mail which says "If it was you, click here to reset your password"
- You will be taken to a webpage, showing this:
- Check your inbox for an e-mail from "alerts@socialgo.com"
titled "Password reset on
" - Copy the password you have been e-mailed, and then sign in to your network using your e-mail address, and new password.
- Once you have signed in to your network, you can change your
password to something more memorable, by clicking 'Manage
Account', and then 'Edit Account' in the drop down. You will see
this box:
- Enter the password you were e-mailed in the 'Current Password' field (if the field is pre-populated by your browser, which Firefox often does, you need to delete it and replace with the new password).
- Then enter your new password twice, followed by the 'Update' button.
- Upon clicking 'Update', if you see the screen below, you will
have successfully changed your password.
- Please remember, that adding "alerts@socialgo.com" to your mail providers 'Safelist' will ensure you will get the e-mails you need from us! Learn how here
Click here to sign up now.
1 Comment
I can not change password. The system says my email is not registered, but I have the network realmadridcf.socialgo.com registered with this email account