Video on your networks

by Alex H on 18th Jan 2009 | View all blogs by Alex H

Hi guys. We are well aware that there are continuing problems with video on your networks. Rightly or wrongly, we have been surprised at the volume of video that has been added to SocialGO networks in the past month. We have known for a while that the current cue system in the platform is not up to the task. As a result the cue has stoped processing, is slow and unreliable. So here is what will be happening over the next 10 days.

a) Videos being uploaded now are currently being backed up for processing by the existing system which we continue to try and make work, and will start to appear on networks from Midday tomorrow GMT. We realize this is totally unacceptable and appreciate your patience.

b) In the next release which will be out this week we will be implementing a brand new video system that has been developed over the past few weeks. This will be faster, better quality and more reliable. It will fix the following issues :

a) Fix the Vista IO error issue for large file uploads for good.

b) Stop the 'fast video' encoding problem

c) Provide quick video encoding turn around

d) Increase video quality

e) Increase stream speed

f) Lay the groundwork for customization of player for network owners
g) Increase the supported formats

This will be part of the next release which is currently scheduled for Friday 23rd January (This Friday!). It is currently being stress tested to ensure that things work well on release day.

There are some websites whose code is not embedding properly in SocialGO. As i have posted in other threads on this topic, please email the embed code examples to alex@socialgo.com so we can test it and diagnose it. All major sharing sites work fine so we need your help to find those that are not working with the system.

Just a final note to say that we appreciate your patience as we knock down these problems and get the platform up to scratch.

Comments

5 Comments

by Alex H 1 year ago

Looking forward to getting this fixed for you guys!
by ksn greg 1 year ago

Thanks for the update Alex! I know would a large task you guys are taking on and really appreciate your efforts! Keep up the good work and hopefully everyone will be patient and enjoy your product
by Firaz 1 year ago

Finally This Friday The Final Release. Looking Forward for it and hope no other delay
by HJ 1 year ago

Hey Alex,

Thanks so much for all your hard work! I know its not easy. I'm one of the many that got booted from the so called "competitor". There is so much that I want to do with the socialgo network. But I am waiting for everything to get worked out first. Again, thanks so much for the updates. These updates mean so so much to me! :)
by Francois 1 year ago

From what Tom said 2 days ago,

"We will release the pricing information by the end of next week. Our prices will be very competitive!"

I guess we can be expecting this info aswell.