Oct 21st

3rd Party Program...... and a few simple guarantees from us

Published by: Alex H on Tuesday 21st October 2008

I just posted a link to register for our third party program on the main blog. Please feel free to register if you are interested in developing for us and selling widgets through the upcoming widget store.

http://www.socialgo.com/blog/socialgos-third-party-program

We have also posted an update to our terms of service which includes the following guarantees. These are a few simple statements which we hope will give you the reassurances you need regarding ownership of the data on your site and what happens incase of dispute :

  1. You Own Your Content Materials. Neither SocialGO nor any of its affiliates claim any ownership rights with respect to any of the content materials or other audiovisual works, data and/or information (collectively, “Content Materials”) posted by any registered users and/or other individuals or entitles who access and use the Service.
  2. Good Faith Efforts to Resolve Disputes. SocialGO or its affiliates (as applicable) will use diligent, good faith efforts to attempt to resolve any issues, problems, violations and/or disputes that may arise in connection with your use (or inability to use) the Service. The suspension or termination of any account that you elect to establish on SocialGO.com (each an “Account”), and the suspension or termination of the corresponding network, will only be undertaken by SocialGO.com as a consequence of the parties failing, after good faith discussion, to reach a mutually acceptable resolution to any such matter.
  3. Access to Your Content Materials. If SocialGO believes that a breach or violation of the Service Terms has occurred in connection with any Account that you elect to establish, prior to deleting the Content Materials that are directly related to such Account, SocialGO will provide you with the opportunity for a reasonable period of time (and in any event not less than seven (7) calendar days prior to any scheduled deletion of such Content Materials from SocialGO.com) to have access to such Content Materials and relocate them to an independently created social network (but specifically excluding any and all Content Materials that are owned and/or controlled by SocialGO and/or its affiliates) that is not a part of SocialGO.com.
  4. Explanation of Reasons for Suspension or Deletion. In the event that any Account and/or related social network is permanently suspended or terminated as a consequence of a breach or default of the Service Terms, and the corresponding social network is permanently suspended and/or removed from SocialGO.com, you will be provided (via email) with a reasonably detailed explanation of the reason for such action being undertaken.
  5. Third-Party Widgets and Other Content Materials. If SocialGO or its affiliates (as applicable) determines that the use of a third-party widget or any other such Content Materials that are part of the social network corresponding to your Account interferes with the operation, performance or functionality of the Service, SocialGO or its affiliates (as applicable) will temporarily take your network off-line, and suspend your Account, to allow you the opportunity to correct and remedy the noted problem to the reasonable satisfaction of SocialGO or its affiliates (as applicable). Your network will be re-activated once the noted problem has been appropriately resolved to the reasonable satisfaction of SocialGO or its affiliates (as applicable).
  6. The support community for SocialGO.com is provided by an independent third party. SocialGO and its affiliates (as applicable) welcome the posting and dissemination of open and honest opinions, reviews and, indeed, potential criticism of SocialGO.com, as we truly believe that such communications will help create the best community and help us tailor SocialGO.com to the needs and expectations of all those who create social networks and make use of the complement of products and services that are part of SocialGO.com.

Why does this matter? This matters because as your network grows and people start to use it you grow a huge asset in the content and data held in your network. If from one day to the next we simply stop you from backing it up, or accessing through our API's it undermines your ability to continue your business elsewhere. We will be taking further steps in the next few weeks to reinforce this commitment to data portability.

Jul 19th

Integrating your network with your existing website

Published by: Alex H on Saturday 19th July 2008

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SocialGO websites work great on their own or as part of your existing online presence. On their own, they act as a self-contained social space for your group to interact online and for you to publish information publicly about your group.

If you have an existing website, your SocialGO network can work side-by-side with it.

Here are a number of ways can integrate the two.

1) Create a link to your new network


It sounds simple, and it is! The easiest way for people to find your new network is to add an additional link into your current websites navigation that goes directly to your SocialGO network. The link can be called "Community" for example.


2) Brand your SocialGO network

In your SocialGO Admin Center you can design your network by adding colours, logos and even custom CSS. This allows you to make the design of your SocialGO network consistent with your site so it feels part of the websites. 


3) Make your SocialGO network a subdomain

If you own a top level domain like http://www.MyCompany.com, then why not use the Custom URL feature in the SocialGO Admin Center to setup a subdomain. You could call it http://community.MyCompany.com or http://talk.MyCompany.com/.


4) Integrate with your existing member database

Ok, this one is not for the faint hearted but if you have technical expertise then you can sync any database contact list with your SocialGO network using our API. This allows you to keep any existing database of people on a forum, mail server, existing community or company intranet synced with your SocialGO network. It saves people having to register with yet another website and ensure that your network becomes 100% useful day 1. For more information, please visit the SocialGO Admin Center.

Got a question? Visit our help center