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- Go to your Admin Centre at http://my.socialgo.com
- Login in using your email and password
- At the bottom of the “Overview” page click on “Edit Card Details”
- Type in your most recent credit card details and click enter
- That's it!
Update on Outage
We are pleased to announce that the small number of networks that were effected by the server problem last night are now fully back in business. We are very sorry for this inconvenience.
Also, we are just doing some maintenance on the Admin Centre at the moment and while we do this your Admin Centre will be in maintenance mode. They will be back up very soon.
Stivi
GO Setup & Design Widget
Don't worry! The GO Setup & Design Widget is just for you. For $349.99 one time fee the design and tech team that developed SocialGO will do it all for you. They will design a network logo, create a professional network look and configure the layout and settings of your network to suit your needs. They will also set-up member subscriptions (if you have taken the Member Billing Option) and help you setup Google advertising and Analytics for you on your network so you can make money and track your members. Included in the price is up to 10 hours of design & layout time which has to be used within 2 months of buying the widget. Plus you get a widget and/or theme up to the value of $50 included.
Upon purchase of this widget, an account manager will be in touch with you within one working day to get the ball rolling. If you have any questions please contact support@socialgo.com.
To buy the Go Setup & Design Widget please go to your Admin Centre http://my.socialgo.com and click on the Widget Tab.
Note: We can not do any custom development work with the API as part of the GO Setup & Design service, but are happy to recommend professionals that will.
Coming Soon - Pro Services Directory
Now that a vibrant community of professional suppliers has grown around SocialGO we plan to launch the SocialGO Pro Service Directory in the very near future.
The purpose is to connect network owners who have a need with professional suppliers who can solve that need. The listing will be FREE for pprofessional suppliers that want to list and FREE for network owners to access.
You can expect to see professional suppliers offering services such as custom development, network moderation, network marketing, affiliate programmes, content management, custom design etc.
The SocialGO Pro Services Directory will initially be found in the Admin Centre of every network next to the Theme Store Tab. Later it will also be features on SocialGO.com.
If you woud like to list your company or service in the Pro Services Directory, we would be happy to hear from you. Please email niall@socialgo.com.
Win FREE Your Next 12 Months of Subscriptions
WIN free your next 12 months of subscriptions!
SocialGO are offering 3 lucky premium network owners free SocialGO subscription for the next 12 months.
All you have to do is simply update your payment details in your Admin Centre at http://my.socialgo.com and you’ll be entered to win. To do this follow these simple steps:
The competition is only open for seven days.
Good Luck!
Competition Terms and Conditions
The following competition terms and conditions (the “Competition Terms”) will apply to all of SocialGO’s competitions including those on the www.socialgo.com website (the “Competition”) unless expressly stated. By entering the Competition you agree to be bound by the Competition Terms and the terms of the Privacy Policy.
SocialGO reserves the right to cancel or amend the Competition and/or the Competition Terms at any time without prior notice.
Any changes to the Competition or the Competition Terms will be made available on the www.socialgo.com website.
SocialGO’s decision is final. No correspondence will be entered into.
Qualifying Entrants
1. All entries into the free subscription competition must be received by midnight BST on 12 August 2009.
2. The winner will receive a 12 month SocialGO subscription. Subscription refers to the monthly fee, any widgets, bandwidth, games or themes are not included and must still be paid for.
3. Any entrants under the age of 18 must obtain parental consent prior to entering the Competition.
4. By entering the Competition you warrant that all the information submitted by you is true, current and complete. SocialGO reserves the right to verify the eligibility of all entrants.
5. The winner of the Competition will be the three entries randomly drawn after the closing date from all the entries received.
6. The winner will be notified by email within 3 days from the Competition closing date from the personal information provided to SocialGO. In the event that the winner cannot be contacted within the period set out above SocialGO reserves the right to choose another winner at random.
7. Prizes are non-transferable and there is no cash alternative.
8. SocialGO reserves the right to disqualify any entrant if it has reasonable grounds to believe the entrant has breached any of the Competition Terms.
9. SocialGO cannot accept responsibility for any entries lost, delayed, misdirected, damaged or undelivered. SocialGO is not responsible for any technical errors in internet access or otherwise preventing entry to the Competition.
10. SocialGO is not responsible for any problems or technical malfunction of any computer online system, software failure and traffic congestion on the network as a result in participation in the Competition.
11. Any personal data relating to entrants will be used solely in accordance with current UK data protection legislation.
12. The Competition and the term and conditions of this agreement will be governed by the laws of England and the courts of England have exclusive jurisdiction in relation to any disputes arising from this dispute.
Bandwidth Storage Logging Now Available
Hi Networkers,
We hope everyone has made great use of the Free Bandwidth and Storage offer for those that joined us in February March and April to help build and grow your networks. But alas we can no longer keep the accountants at bay and from the start of your May billing cycle we will begin charging for any overages in bandwidth and storage.
If you have any overages you will be charged at the end of your next billing date for the preceding monthly billing cycle. For example, you will be charged at the end of your May billing cycle for what you used in May.
For most of you bandwidth & storage overages wont be a problem as only the very largest networks exceed the limits. If you are likely to exceed your limit we have sent an email to you so that you are aware.
If you want to keep track of your bandwidth and storage consumption each month, and if necessary take action, please go to your Admin Centre http://my.socialgo.com. On the “Overview” tab (bottom right) we have displayed your current bandwidth and storage consumption since the start of your billing current billing cycle. You will continue to accumulate bandwidth and storage until the end of your monthly billing cycle. At the bottom of the display it tells you how many additional blocks you have already consumed this billing cycle. This will give you an idea how much you can expect to consume for the full monthly billing cycle.
Please note that at the end of your monthly billing cycle your bandwidth is reset to zero, but your storage continues to accumulate unless you delete content.
If you have any queries please do not hesitate to contact our support team on support@socialgo.com.

